I recently wrapped up a week of meetings at work and my slap-happy, slightly sleep-deprived state renders me capturing my thoughts before it’s on to the next event.
The week started quite memorably with a somewhat humorous, somewhat traumatic experience.
In an attempt to offer a laid-back, relaxing Sunday afternoon activity option for meeting attendees, I thought, ‘What better way to spend the day than with a popcorn and coke at the theater!’ And while, in theory, this activity was the perfect marriage of attendee-proof and planner-proof, we all know things in reality don’t always work the same as on paper.
Or at least “we” do now. With “we” referring to “me.”
What transpired was a
sheer catastrophe freak occurrence [pardon my first draft, I tend to over-exaggerate.] The activity host called and explained the theater was experiencing a power outage – the kind that turns the video portion of the film completely off for thirty minutes. But it’s not like anyone really goes to a movie expecting to watch the film… it’s all about the sound. It’s why audiobooks are so popular nowadays
Anyhow, what’s worse is after this sound-only experience, the theater refused to rewind the movie – leaving attendees with a huge question mark as to what occurred in the middle of the movie, typically the thick of the plot.
And there I sat, helpless, having a mini meltdown in my office. Amusing now to reflect on, but I honestly had the following thought process:
- Surely it will be fixed soon… [30 minutes later]
- Oh, we’ll just get the attendees to a different theater… [Ain’t nobody got time for that]
- I’ll just call the theater and somehow coerce them into rewinding the movie just for us. [for our group of 12 people… yeah, right…]
- There’s nothing I can do! Everyone is going to storm the concession stand, demanding their money back, knocking over the popcorn maker, causing a fire…and even worse – they’ll write all this on their meeting evaluations. [You can see my priorities there.]
- I’ll just go ahead and turn in my resignation, because I’ll surely be fired tomorrow. [you can see how quickly that snowballed.]
And then I remembered – I just can’t plan everything. And I laughed at how distraught I became over this small, uncontrollable incident that I won’t remember in two weeks.
Now, this experience may seem a minute mishap to ones not quite as plan-centric as I. However, as one of my most treasured co-workers says, ‘it’s what you do with the little things that count.’ I agree with the statement wholeheartedly. Whatever we do with our hands is God’s work, and while it is a bit lofty to think we can control and plan and organize to fool-proof any plan, it’s not a far-reaching goal. Preparation, proactivity and prevention are the keys.
So that has become my renewed focus – to excel with the little things God has entrusted me with in expectation of even greater things ahead!
Oh, and I finally found a more realistic solution to the issue by providing attendees a popcorn tin loaded with candy, orange soda, popcorn and theater gift cards to “make it right,” one of our newest customer-service mantras. It was thrilling to see how appreciated this small act of service was to the attendees.
So, in my opinion, it all worked out for the best.